Policies

Returns

We currently do not accept returns on any of our products as they are 100% handmade and one of a kind. In addition, we do not accept returns in the instance you recieve a book you have already read. These are mystery books and that is a risk you take with each purchase. We appreciate your understanding. If you have any questions or concerns, feel free to contact us. 

Privacy Policy

This Privacy Policy describes how Rainbow Reads collects, uses, and shares the information you provide when using our website shoprainbowreads.com.

**Information We Collect**

- **Personal Information:** When you interact with our website, we may collect personal information such as your name, email address, postal address, and phone number. This information is collected only when voluntarily submitted by you.
- **Usage Information:** We may collect information about how you interact with our website, including IP addresses, browser details, access times, and pages visited. This data helps us improve our services and user experience.

**How We Use Your Information**

- **Improving User Experience:** We use the collected information to personalize your experience, enhance our website, and offer better customer service.
- **Communication:** We may use your contact details to respond to inquiries, provide information about our products/services, and send occasional updates or newsletters if you have opted in.
- **Analytics:** We may use third-party analytics services to analyze how users engage with our website, which helps us understand trends and improve our offerings.

**Information Sharing**

- **Third-Party Service Providers:** We may share your information with trusted third-party service providers to assist us in operating our website, conducting business, or servicing you. These parties are obligated to keep your information confidential.
- **Legal Compliance:** We may disclose your information if required by law or in response to a court order or other governmental request.

**Data Security**

- We prioritize the security of your information and employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

**Your Choices**

- You have the right to opt-out of receiving promotional communications from us by following the instructions in the communication or by contacting us directly.

**Changes to This Policy**

- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on this page.